Who are we?
Tikal Center was founded in 2004 and provides smart corporate communication solutions to all types of businesses, regardless of their size or field of activity.
With over 20 years of experience in the field, we specialize in providing flexible, high-quality solutions that enhance the customer experience and streamline organizational work processes.
Our clients are companies from all sectors – communications, finance, industry, technology, and more.
Our solutions
Tikal Center offers advanced communication systems for businesses, which connect technology to people and enable easy and efficient management of all organizational communication channels.
Whether it’s calls, chats, emails, or social media channels, our systems allow managers to manage everything from one smart and flexible platform.
What do we provide?
- Business call management: Full availability from anywhere in the world, with tools for managing queues, extensions, and call routing.
- Omnichannel systems: A combination of chat, email, and social media for efficient and advanced interaction management.
- Autodialer: A solution to improve the performance of sales and service centers.
- IVR: Automatic routing of calls, for quick and accurate response.
- API: Advanced interface for full automation and interfacing with CRM and ERP systems.